The Eighth Quality: They are Excellent Communicators

They get their message across – even though they may not always speak perfect English. 
They are fully involved in the conversation. 
They listen. 
They demonstrate their commitment. 
They show their enthusiasm. 
They engage the people around them.

Now, please take your time and go through these next five steps. Be clear and specific.

1. How are you improving your communication skills – speaking, writing, listening?
• Identify what you need to do to become a great communicator. 
2. What’s your communication style... and how can you improve?
• Decide what it is your style.
• Do you know the four phases of the communication process?
• 1. Verbal or Non-verbal
• 2. Meaning or Perception
• 3. Clarifying
• 4. Shared Meaning & Understanding
• Are you practicing it?
3. Are you demonstrating your enthusiasm and commitment effectively?
• Remember... "It's not what you say or do, but HOW you say it." 
4. How can you motivate people to want to speak with you?
• Are you a good listener? What steps do you need to take to improve your listening skills?
• “Try honestly to see things from the other person's point of view." ~ Dale Carnegie
• Think of LADDER to be a good listener
• Look at the other person. 
• Ask questions. 
• Don't interrupt. 
• Don't change the subject. 
• Express emotion with control. 
• Respond appropriately.
• What are your keys to success?
• Hear & Understand - Focus on what is being said!
• Expect the Best When Communicating - Be Optimistic!
• Act with Integrity in All Your Interactions - Be Honest & Fair!
• Respect Diversity and Recognize Differences - Build Rapport!
5. Are you web-smart?
• Are you on LinkedIn? Connect to get the opportunity! Help others!!

"Communication is defined as consisting of 7-10% words, 35% tone and 55% non verbal." ~ Albert Mehrabian
"Debunking the 55%, 38%, 7% Rule" ~ Judith E. Pearson