Showing posts with label ethics. Show all posts
Showing posts with label ethics. Show all posts

Wednesday, July 25, 2012

The Lead Wolf Model of Leadership


Surviving the Narcissist Leader By Dr. Rick Johnson

CEOs or Presidents, who attain positions of power, reach these positions for a variety of reasons. The reasons are not always a result of competency and hard work; these positions are not always earned. As a result employees find themselves under the rule of various kinds of leaders. Even those leaders that have earned their position can be impossible to work for and it’s difficult to be happy and satisfied doing it. I was once asked to write an article for a magazine about the old style of autocratic leadership that was so effective in the 70’s and even the 80’s. I titled it B.O.S.S. this stood for Boisterous, Omnipotent, Self-Indulgent, Scumbag but the magazine made me change the last S to Sociopath.

I used to work for a B.O.S.S. He was always walking around muttering “I’m the BOSS – you’re nothing. I’m the BOSS you’re nothing.” I wanted to say, “Well, whoopee, you’re the BOSS of nothing.”

Presidents and CEOs are typically seen as sources of motivation and direction. But what's often overlooked is the fact that they not only motivate their management team but they receive motivation and even direction based on the responses from the employees below them.

What type of leader do you work for?

The Lead Wolf (servant) style of leadership is successful because these leaders take the time to listen, imagine and investigate numerous alternatives. With the involvement of people they forge creative solutions to difficult problems. They challenge their people to stretch, go beyond their previous boundaries and think outside the box. 

Successful leaders feed off their people and allow their people to feed off of them. They give credit where credit is due. They give recognition as a means of gaining respect. They believe individuals can make a difference. Through these methods they learn to create new insights and possibilities. Successful leadership means creating a sense of urgency, getting mutual commitment to action. Action steps are always clearly defined and precise.

The Lone Wolf (BOSS - Autocratic) leader at the top dominates with power. They are autocratic and intimidating. They often believe that employees are a necessary inconvenience and aren’t capable of creativity and innovation.  More often than not, they embrace the “seat of the pants” based on intuitive judgment leadership style. This allows them maximum flexibility and “shoot from the hip responsiveness.” However, today’s environment demands a more stable administrative structure that requires a change in the nature of past leadership practices. Simply put, it’s an evolution from a highly reactive, autocratic individualistic style to a more empowering, employee oriented proactive style.

It’s about going from a “Lone Wolf” leadership style to a “Lead Wolf” leadership style that has confidence in the employee’s ability to make things happen and empowers the employees to get the job done.

What about the Narcissist Leader?
            
The Narcissist leader is often very successful. In fact there may be a certain amount of narcissism in all of us. However, the narcissism that exists must be balanced with respect in our relationship with our employees. Excessive narcissism from a psychological standpoint is considered a personality disorder. 
I personally have worked for two Narcissist CEOs during my career. Both of them were extremely vain, egotistical, conceited, selfish and paranoid. Each demonstrated one or more of those character flaws to an extreme. One actually threw a stapler at his secretary. Another had bugging devices installed in his executive team’s offices.

How Do I Survive in a Narcissist Environment?

Managing your BOSS requires skill. Intelligence alone isn’t enough. It requires leadership skill on your part. Excellent communication skills are a prerequisite and self-confidence in your own ability is a must to support your actions. Delivering excellent results for every assignment will not only gain their confidence but can actually create a dependence on their part. They will come to rely on you to make them look good.

Continue to make suggestions, express ideas that support the CEO’s personal initiatives that will bring them success and credit. This is especially helpful if they can gain the credit while you take the risk. Allow the CEO to take credit for your ideas and shoulder the blame for those that don’t work out. Is this risky? Sure it is but if you want to survive or even thrive under a narcissist it’s a risk worth taking. Of course, you could also just walk but that option isn’t always practical.

Understand the Narcissist Ego

Managing or just surviving a Narcissist BOSS is difficult at best. Building a relationship with a Lone Wolf or Narcissist CEO is based upon an understanding of and a capacity to manage the narcissism of the CEO.  This means you must establish a balance between expressing your opinions; ideas and candid remarks while utilizing your knowledge of the CEO’s need to maintain his acknowledge position of power in the organization. A narcissist CEO and some Lone Wolf CEOs have an inflated sense of self. They openly demonstrate their feelings of superiority, entitlement (especially in family run businesses) and an insatiable need for attention and admiration.

Manage Your Risk

Narcissist CEOs often trust very few people. As a result they may allow their spouse to become extremely influential with regard to their leadership style. Some may even employ their spouse in the workplace. Their creation of this spousal influence and dependence can be risky for you. One Narcissist CEO I worked for was single but used his girlfriend who was employed as my administrative assistant to fill this role. The risk lies not only in trying to manage that relationship if they are also employed at the company but this dependence and influence can actually isolate the CEO from his executive team because this influence generally will support his grandiose ideas. Additionally they feed his paranoia. Be conscious at all times of the following character traits:
  • All employees are expected to think the way he/she does.
  • Their strategies are often dynamic but grandiose.
  • They trust only their own insights.
  • They can be charming, glib, accommodating but often are manipulative, deceitful, ruthless and destructive.
Are Narcissist Leaders Successful?

Just as Lone Wolf autocratic leaders were very successful in the seventies and eighties many narcissist leaders can be very effective. In fact some very famous leaders are considered narcissists by some. People like Jack Welsch of General Electric, Bill Gates of Microsoft and Steve Jobs of Apple to name a few. These three CEOs are all very successful; however, they may be the exception to the rule. Look at Enron and World Com. These two companies weren’t just aberrations. Personally, I believe they represent what can happen when ineffective leadership driven by narcissism creates a cancer at the top that becomes malignant and begins to filter throughout the management regime.

These leaders and many others were undeservedly worshiped when the perception of success and enormous profits disguised their real character traits and leadership model. Profit covers many sins including the sins of the CEO. It allows us to ignore physiological brainwashing, manipulation, con artistry, exploitation and abusive behavior. They are extremely insensitive to respect for employees.

There are numerous narcissist CEOs at the helm of many corporations today. The challenge of ownership, first generation founders and executive teams reporting to these CEOs is to insure that these leaders don’t self-destruct and lead the company into a death spiral. This becomes an extremely difficult task for all involved because a true narcissist doesn’t even understand their own issues let alone the willingness to work through them. Narcissists need professional counseling to help them accept reality and recognize their limitations. Their extreme independence, paranoia and self-preservation create a wall that takes a bunker busting bomb to break through.

The Lead Wolf Model of Leadership

Effective leaders must have an edge. They must be courageous enough to take risk and have an unrelenting readiness to act. Popularity is not a requirement, but the ability to generate respect from the employees is, without a doubt, one of the most critical attributes. They must be relentless in their efforts, unconcerned about personal sacrifice of their time, and willing to go beyond normal expectations. Tough decisions are commonplace; uncharted territories will be the norm. Honesty and impeccable character are musts.

Lead Wolf leaders take charge and are not afraid of responsibility or risk. Most people want to follow them. A good leader develops openness, honesty, clarity of purpose and a sincere caring for the people they lead. They gain commitment and trust by demonstrating respect for the individual. They have a keen sense of understanding. They believe in their task, they understand the objectives, they communicate clearly and they honestly project the understanding that they need the efforts of everyone to succeed. That’s the Lead Wolf model of leadership. It’s all about believing in employees and their ability to create success. 

E-mail rick@ceostrategist.com for the Lead Wolf leadership thought provoker checklist and sign up for The Howl leadership newsletter at www.ceostrategist.com.
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www.ceostrategist.com – Sign up to receive “The Howl” a free* monthly newsletter and get your choice of "CEO Strategist's Hiring and Interview Guide" or "The Guide to Effective Training Sessions", valuable resources for all levels of management. The Howl addresses real world industry issues. – Straight talk about today’s issues.  Rick Johnson, expert speaker, wholesale distribution’s “Leadership Strategist”, founder of CEO Strategist, LLC a firm that helps clients create and maintain competitive advantage. Need a speaker for your next event, E-mail rick@ceostrategist.com.

Saturday, February 26, 2011

How to Apply an Engineering Method to Solve Ethical Problems (3)


An Engineering Strategy for Solving Complex Ethical Problems

Everyday life ethical issues are clear and simple and solved by intuitive use of ethical theories. Complex ethical problems can be more challenging.

Various types of professionals, including engineers, often express significant differences of opinion when faced with cases requiring an ethical solution. Engineers should have an advantage in resolving ethical dilemmas, since problem-solving and decision making techniques are a routine part of engineering.

Being an engineer, I’d like to provide a framework for reconciling differences of opinion as we address the question, “what is the right thing to do?” in circumstances involving ethical issues in the engineering profession.

The problem solving method developed here is from the book What Every Engineer Should Know About Ethics, by Kenneth K. Humphreys (4)

The problem solving model developed here involves five steps. It is a systematic approach to moral deliberation that is designed for groups of individuals, but can be used by individuals with some minor adjustments. This figure illustrates the steps of this model.

1. State the Problem 
  • Clearly define exact nature of ethical problem or dilemma. 
  • Need to be clear so that we can anticipate the kind of solution that is required. 
  • Want to provide an answer that is relevant to the interests at stake. 

2. Get the Facts 
  • Want to make an informed decision. 
  • Must possess and understand the relevant facts. 
  • Must make clear any interpretations of factual matters or the values than underlie conflicting moral viewpoints.

3. Identify & Defend Competing Moral Viewpoints
  • Critically assess the strengths and weaknesses of competing moral viewpoints. 
  • Begin by identifying what we believe to be the most compelling reason for the course of action. 
  • We must be able to justify the course of action. 

4. Formulate Opinions
  • As engineers we do not have the luxury of postponing questions or leaving a question unresolved. 
  • Decide which of the compelling viewpoints is the most compelling. 
  • The committee approach (voting) is advantageous because the decision is representative of the general public. 

5. Qualify Recommendations
  • Committees must qualify the recommendations they make by describing the level of consensus that was received. 
  • Should include the voting distribution and any dissenting opinions. 

The strategy described above is rather a formal process that would be followed in detail only for very complex cases. However, this strategy may be useful when a professional is stuck for a solution to a simpler problem.

In these circumstances, it is reassuring to know that many of the well-known methods of engineering – problem solving, generation of creative ideas, and decision making – can be applied to solve ethical problems as well.


References:
(1) “Complete Guide to Ethics Management: An Ethics Toolkit for Managers” - Written by Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Copyright 1997-2008.
(2) http://www.ethicsweb.ca/
(3) Moral Leadership
(4) “What Every Engineer Should Know About Ethics” Witten by Kenneth K. Humphreys
(5) http://www.ethicscasediscussions.org/

How to Apply an Engineering Method to Solve Ethical Problems (2)

What is ethics?

Some people will say "Ethics is simply to do what's right" or saying just “do good”. This myth was explained to me by one of the founder members of the Association of Romanian Engineers in Canada and during the last years I had to discuss and exemplify it with many newcomer engineers from Romania.

Ethics involves learning what is right or wrong, and then doing the right thing -- but "the right thing" is not nearly as straightforward as conveyed.

Some times many engineers may believe ethics is irrelevant because in business we cannot talk of ethics and training in ethics may avoid the real-to-life complexities in leading organizations.

We may consider ethics to be the "Science of Conduct.” Ethics includes the fundamental ground rules by which we live our lives. Philosophers such as Socrates and Plato have given guidelines for ethical behaviour.

Definition of Ethics

Ethics – the study of right and wrong, good and evil, obligations and rights, justice, and social and political ideas – is one of the four branches of philosophy, according to The Canadian Encyclopedia Plus.

The concept has come to mean various things to various people, but generally in the context of organizations coming to know what is right or wrong in the workplace and doing what's right -- this is in regard to effects of products/services and in relationships with stakeholders.

Leaders help to set the tone, develop the vision, and shape the behaviour of all those involved in organizational life.

“The critical point to understand here is that, like it or not, business and politics serve as the metronome for our society. And the meter and behavior established by leaders set the patterns and establish the models for our behavior as individuals and as a group. Although the terms "business ethics" and "moral leadership" are technically distinguishable, in fact, they are inseparable components in the life of every organization.” (1)

As a student of business ethics, I am convinced that without the continuous commitment, enforcement, and modeling of leadership, standards of business ethics cannot be achieved in any organization.

Friday, February 18, 2011

How to Apply an Engineering Method to Solve Ethical Problems (1)

If you've read this blog for a while, you already know that I like to use my engineering background to point your attention to general concepts. Even if you're not an engineer, i am confident you will benefit from it.

Today, I will start a series of postings demonstrating the use of one of the well-known methods of engineering, which can be applied to solve ethical problems as well.

Introduction

Coming to Canada as an immigrant engineer educated and trained in another country, I was faced to many career choices. I could choose to join a small firm or a multinational organization, to be an entrepreneur or even to change the path of my career for another domain. Each of these opportunities operates in business environment that is totally different from the place I was coming from.

However, first of most I had to understand the new culture and the ethics of the business. Soon I understood that organizations have no more stable environment, and I had to answer many dilemmas.

A simple example is should I leave present employer and go for better salary and benefits. If I stay here, what is the guarantee that I will be offered continued employment?  The course on ethics in faculty didn't provide any yes or no answers to these questions. It helped me to understand my inside compass on guiding me to take appropriate decisions.

If we examine the current literature on ethics, the focus is on guidelines given by philosophers, academics and social critics. However, leaders, managers and engineers require more practical information about managing ethics.

"Managing ethics in the workplace holds tremendous benefit to all including engineers, managers, organization and society. This is particularly true today when it is critical to understand and manage highly diverse groups, with different values in the workplace and operating in globalized economic conditions." (1)

What is ethics?
(will follow)

References:
(1) "Complete Guide to Ethics Management: An Ethics Toolkit for Managers" - written by Carter McNamara, MBA, PhD, Authenticity Consulting, LLC., Copyright 1997-2008.